We’re scaling fast and are looking for a motivated Business Development – Junior who is eager to build a career in business development and client relationship management.
This is an excellent opportunity to work with real clients, develop your sales and communication skills, and contribute to the growth of our digital and IT services. As our Business Development – Junior – Digital & IT Services, you will be the first point of contact for inbound leads. You will engage with prospective clients, understand their digital and IT requirements, qualify opportunities, and coordinate with our project and strategy teams to ensure a smooth sales process. You will also assist in proposal preparation, client follow-ups, and maintaining an organized lead pipeline.
Qualifications and requirements :
- Bachelor's degree or diploma in Business, Marketing, Information Technology, or a related field.
- Excellent verbal and written communication skills in English.
- Strong interpersonal and customer relationship management skills.
- Basic understanding of digital marketing and IT services, including websites, SEO, digital advertising, and software solutions, is an advantage.
- Ability to manage multiple tasks, prioritize work, and maintain accurate records.
- Strong organizational skills with excellent attention to detail.
- Self-motivated, proactive, and eager to learn.
- Proficiency in Microsoft Office applications and Google Workspace. Experience with CRM systems is an added advantage.
- Previous experience in customer service, sales, or business development is an added advantage.
Duties and responsibilities :
- Respond promptly to inbound enquiries via email, WhatsApp, and phone.
- Conduct initial discovery conversations to understand client business needs, digital/IT requirements, budgets, and timelines.
- Qualify leads based on business requirements, budget, and readiness, and coordinate with the appropriate internal teams.
- Maintain accurate records in the CRM or lead management system, including lead status, meeting notes, and follow-up activities.
- Prepare and send proposals, service summaries, quotations, and follow-up communications.
- Coordinate with the Marketing, Design, and IT teams to ensure a seamless client experience throughout the sales process.
- Follow up with prospective clients to maintain engagement and support the sales pipeline.
- Develop a strong understanding of the company's digital marketing and IT service offerings, including website development, SEO, paid advertising, branding, and software solutions.
- Assist in developing and maintaining Business Development SOPs, including lead management workflows, proposal processes, and client onboarding procedures.
- Support the management team in organizing service packages and maintaining standardized pricing documentation.
- Work alongside the digital marketing team on DoMedia’s marketing campaigns to generate the right leads and position the DoMedia brand effectively in the market.
- Meet individual performance targets related to lead response time, follow-ups, and conversions.
Job Details
- Location : Malabe
- Remote Working : Not Available
- Compensation : Based on experience - you can submit your expected compensation range with the application.
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