At DoMedia, we partner with businesses to deliver end-to-end digital marketing and IT solutions. We’re scaling fast and we want ambitious interns who are ready to jump into real client-facing roles, support inbound leads from web and phone, and help convert them into meaningful engagements. This is your chance to join a dynamic team, learn the ropes of digital services sales, and build your professional foundation.
As our Business Development Intern – Digital & IT Services, you will be the first point of contact for inbound leads. You’ll engage with prospective clients, understand their digital/IT needs, qualify opportunities, and hand them over to our project and strategy teams. Under supervision, you’ll assist in client meetings, prepare introductory briefs, and help maintain the lead pipeline.
Key Responsibilities
- Respond promptly to inbound enquiries via email,whatsapp and phone.
- Conduct initial discovery conversations: understand client business, digital/IT requirements, budgets, timelines.
- Qualify leads: determine fit (service type, budget, readiness) and assign to the correct internal team.
- Maintain accurate records in our CRM / lead-database: update statuses, notes, next-steps.
- Assist in preparing and sending proposals, service summaries, and follow-up communications.
- Collaborate with marketing & IT teams to ensure seamless hand-over and client experience.
- Attend training sessions and meet performance goals (lead-response times, conversion rates).
- Continuously learn about our service offerings (web development, SEO, ads, web solutions) to speak confidently with clients.
- Develop and document Business Development SOPs, including lead management flow, proposal approval steps, and client onboarding templates.
- Collaborate with the management team to organize service packages and standardize pricing documentation.
Qualifications & Requirements
- Currently enrolled in or recently graduated from a degree programme in Business, Marketing, IT, or related field.
- Excellent verbal and written English skills. (You’ll be talking to clients and logging notes.)
- Customer-focused mindset: you enjoy engaging with people and helping solve their problems.
- Basic understanding of digital marketing / IT services is a plus (websites, SEO, ads, software).
- Comfortable working in a fast-paced, high-volume environment, with multiple leads and moving parts.
- Strong organizational skills and attention to detail—keeping track of leads, follow-ups, and status.
- Ambitious, self-motivated, willing to learn and adapt quickly.
What We Offer
- Real hands-on experience in business development and client-engagement in the digital/IT services space.
- Exposure to client meetings, proposal development, service delivery teams.
- Mentorship from senior team members, access to our internal training and resources.
- Opportunity to convert into a full-time role on good performance.
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